privacy-policy

At Syon Lane Future (development proposals Tesco Osterley and Homebase Brentford), we are committed to protecting and preserving the privacy of our visitors’ information when visiting our site or communicating electronically with us.

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site.

Information we collect

In running and operating this website, we may collect and process certain data and information relating to you and your use of this site. This data and information are detailed below:

  1. Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
  2. Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information. When your information is collected, we will tell you the purposes for which such information will be used and allow you to choose how you wish to be contacted. We will also tell you where the provision of information is mandatory or optional.
  3. When you interact with one of our services we will gather information when you register, when you use our site through cookies or if you choose to reveal information in postings and when you enter sales promotions and competitions. Please see our Cookie Policy.
We may use this information in the following ways to provide our service(s) to you as a user of our sites to enhance your user experience.

  • to carry out our obligations arising from any contracts entered into between you and us.
  • to ensure that content from our sites is presented in the most effective manner for you and your device.
  • to identify you when you visit our sites (including to assist with logging you in).
  • to notify you about changes to our sites.
  • to help diagnose problems with our server and to administer our sites.

Registration

If you leave your contact details by registering for updates through our website or by filling in our online survey, your contact details will be kept by Soundings. Soundings are community consultants, appointed by St Edward to facilitate community consultation on Syon Lane Future (development proposals Tesco Osterley and Homebase Brentford). We collect personal contact details to keep you informed of consultation events, updates and any potential impacts that the development project may have in your area.

We collect your opinions and personal details for consultation purposes only. Personal data collected will only be securely shared with St Edward. Your details will not be shared with any third party. Your details will be kept securely for two years after the consultation has completed. For further details, please refer to our Fair Processing Notice.

You have the right to have your data deleted at any time. If you would like to see which data we hold onto, or if you would like us to delete your data, please contact GDPR@soundingsoffice.com

Your consent

By using our sites and submitting information, you consent to the collection and use of your personal data by us as described.

Data Storage and retention

Where we have given you (or where you have chosen) a password or other data which enables you to access certain parts of a website, you are responsible for keeping this password and any other log-in details confidential, and we recommend that you do not share your password or other log-in details with anyone. You will be responsible for all activity under your username/log-in details. We will keep your personal data for only so long as is necessary or as otherwise required by applicable law.

By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Data subject rights

As a data subject, you may have rights in relation to your personal data which include:

  1. Right to rectification. You may request that we rectify any inaccurate or incomplete personal data.
  2. Right to withdraw consent. You may at any time, withdraw your consent to the processing of your personal data carried out by us on the basis of your previous consent. Such withdrawal will not affect the lawfulness of processing based on such previous consent.
  3. Right to make a subject access request (SAR). You may request in writing copies of your personal data. However, compliance with such requests is subject to certain limitations and exemptions and the rights of other individuals. Each request should make clear that a SAR is being made. You may also be required to submit proof of your identity and any payment permitted by law, where applicable.
  4. Right to object to processing, including automated processing and profiling. We do not always make automated decisions about data subjects.
  5. Right to erasure. You may request that we erase your personal data. We will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping the personal data, such as, our business record retention obligations that we have to comply with. Also, you may request that we restrict our processing of your personal data in various circumstances. We will comply, unless there is a lawful reason for not doing so, such as, a legal obligation to continue processing your personal data in a certain way.
  6. Right to data portability. In certain circumstances, you may request we provide a copy of your personal data in a structured, commonly used and machine-readable format and have it transferred to another provider of the same or similar services. To the extent it applies to us a controller we will comply with such transfer request. Please note that a transfer to another provider does not imply erasure of your personal data which may still be retained for legitimate and lawful purposes.
  7. Right to lodge a complaint with the supervisory authority. We suggest that you contact us with any questions or complaints in relation to how we process your personal data. However, each data subject has the right to contact the relevant supervisory authority directly. This Privacy Policy should be read together with our Cookie Policy and Customise Your Settings.

Legal information and how to contact us

Under the EU General Data Protection Regulation GDPR we have to say who the ‘controller’ is for services provided through our sites the controller is the department responsible for protecting information and, in our case, is the Soundings Data Protection Team.

If you would like to exercise your data subject rights or have any questions about this Privacy Policy, please address your request to the ‘Data Protection Team’ at the address shown or email below.

GDPR@soundingsoffice.com
Soundings
148 Curtain Road
London EC2A 3AT